Shipping Policy

Do you ship to my location?

In a word, yes.  Our goal is to offer you the best shipping options, no matter where you live.  Every day, we deliver to customers across the globe and we strive to provide the best service & responsiveness to you at all times.

Please let us know if you have questions about processing time, shipping time, expedited shipping, customs fees, or anything else. 

We would be happy to help.  Contact us! 

Delivery timeline depends on two functions :

  • Processing time: Order verification, tailoring, quality check, and packaging.  After payment confirmation, orders are sequentially fulfilled and timing depends on the quantity of orders that we have received. Processing times typically range from 2-5 business days. 

  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the final destination.  The shipping time depends on geographical distance from our warehouse and shipping method chosen during checkout.  We ship from Toronto, Ontario in Canada.  Canadian domestic orders (inside Canada) usually take from 1-7 days. Orders being delivered to the United States take around 3-10 days. Other international orders typically range from 4-20 days. 

Shipping costs:

  • This is easy to calculate during checkout!  After your address information is entered you select one of the available shipping methods and the costs are automatically calculated.

Duties and Taxes:

  • For international orders, any taxes, duties, or customs fees are the responsibility of the recipient of the package.  You can contact your country's customs office to determine whether additional fees will be levied and your local custom policies.